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Whine Away

How to Complain Effectively In Any Situation

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  • A co-worker is spreading rumors about you.

    There's nothing worse than finding out the rumor mill at work is revolving around you, so be assertive and confront the source of the gossip. Lombardo suggests starting the conversation by asking, "Is this an OK time to speak?" This way you are being respectful and will know she isn't pressed for time (which could make her more defensive). Be objective and interested—rather than angry and hurt—when you are speaking with her so you can get to the heart of the matter. Try saying, "I heard through the grapevine that there are some things being said about me that aren't true. And I was surprised to hear your name associated with these comments. I can't imagine you would really say these things. Can you help me understand what is going on?" Even if she puts the blame on others or plays dumb, your complaint isn't going to waste. Lombardo says that regardless of her reaction, you have planted the seed that you will not allow others to spread nasty rumors about you. She will (hopefully) think twice about doing it again.

Whine Away
How to Complain Effectively In Any Situation
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